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Destinations and Delivery

Our company provides delivery of vehicles all around the island including airports of Tenerife (in the South and in the North). Any delivery/collection service is arranged with our clients previously. Below we describe the process of delivery and collection in details.

Delivery/collection of the vehicle in the South airport.
The tariff depends on the number of days of hire car:
Reservation for 1-2 days — the price of delivery service in one direction is 34€
Reservation for 3 days — the price of delivery service in one direction is 24€
Reservation for 4-6 days — the price of delivery service in one direction is 14€
Reservation for more than 7 days — delivery/collection service is for free

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On delivery to the airport our agent will be waiting for you in the exit of the baggage claim area with a blue or white folder with the name of our company Flecha car. After you’ll be met our agent will walk you to your car, explain all terms and conditions of contract, inspect a car with you, after that you will pay by contract choosing the most suitable methods of payment and agree with conditions of the contract by signing it. From this moment you can use a car. If for any reason our agent can’t find you in the airport we will contact with you by internet (there is a free Wi-Fi zone in the airport) or by phone.
When returning a car in the airport our agent will be waiting for you at arranged date and time. Usually we make car collection at the drop stop or close to the gas station in the airport´s area and the process doesn´t take more than 5-10 minutes. Our agent inspects a car and sign an act of taking after that you can pass to the terminal for registration, which is situated across the road from the point of meeting. Generally, we contact with you a day before to arrange the location and exact time of collection.

In any case our cars are equipped with location trackers so our agent will be able to find you in the airport.

Delivery/collection of the vehicle in the North airport
The tariff depends on the number of days of hire car:
Reservation for 1-6 days — the price of delivery service in one direction is 40€
Reservation for more than 7 days — delivery/collection service is for free.

On delivery to the airport our agent will be waiting for you in the exit of the baggage claim area with a blue or white folder with the name of our company Flecha car. After you’ll be met our agent will walk you to your car, explain all terms and conditions of contract, inspect a car with you, after that you will pay by contract choosing the most suitable methods of payment and agree with conditions of the contract by signing it. From this moment you can use a car. If for any reason our agent can’t find you in the airport we will contact with you by internet (there is a free Wi-Fi zone in the airport) or by phone.
When returning a car in the airport our agent will be waiting for you at arranged date and time. Usually we make car collection at the drop stop or close to the gas station in the airport´s area and the process doesn´t take more than 5-10 minutes. Our agent inspects a car and sign an act of taking after that you can pass to the terminal for registration, which is situated across the road from the point of meeting. Generally, we contact with you a day before to arrange the location and exact time of collection.

In any case our cars are equipped with location trackers so our agent will be able to find you in the airport.

Delivery/collection of the vehicle to your hotel/apartment
The tariff depends on the number of days of hire car and it’s calculated based on the distance from our office to the location:
Reservation for 1-2 days — every kilometer from our office is 2€ (5€ as a minimum, maximum 40€)
Reservation for 3 days — 5 kilometers from our office are for free and further on tariff 1 kilometer is 2€ (5€ as a minimum, maximum 40€)
Reservation for 4-6 days — 10 kilometers from our office are for free and further on tariff 1 kilometer is 2€ (5€ as a minimum, maximum 40€)
Reservation for more than 7 days — delivery/collection service is for free.

On previously agreed time and at the agreed location (or in the reception) our agent will be waiting for you with a blue or white folder with the name of our company Flecha car. After you’ll be met our agent will walk you to your car, explain all terms and conditions of contract, inspect a car with you, after that you will pay by contract choosing the most suitable methods of payment and agree with conditions of the contract by signing it. From this moment you can use a car. If for any reason our agent can’t find you, we will contact with you by internet or by phone. Collection of a car we make in the same way. Generally, we contact with you a day before to arrange the location and exact time of collection.

In any case our cars are equipped with location trackers so our agent will be able to find you.